Omnichannel Conversations
for Sales, Support & Growth
Unify conversations. Automate journeys. Grow faster.
Your customers are everywhere. Your conversations are not.
Fragmented messaging across WhatsApp, Instagram, Facebook means missed leads and inconsistent experiences.
Fragmented channels
— no unified view
No reliable ownership
Messages missed or duplicated across teams
No single history
Agents repeat the same questions every time
Inconsistent experience
Every agent answers differently — growth suffers
Slow replies cost more than just time
Every hour of delay is a lead lost, a cart abandoned, a customer gone.
Leads drop off
Response time in hours kills conversion
Repetitive tickets
Teams flooded with the same questions daily
Abandoned carts
Without timely help, carts stay abandoned
Wasted effort
Teams stuck on copy-paste manual follow-ups
One platform to bring every conversation together.
WhatsApp Instagram Facebook Webchat — all managed from one place.
Unified Inbox
All channels in one shared workspace
AI Agents
Handle routine interactions 24/7, instantly
Flow Builder
Build customer journeys — no code needed
API & Webhooks
Trigger real business actions from any flow
Smart Routing
Route conversations to the right team, fast
Team View
Complete visibility. Easy handoffs.
One inbox for every customer conversation.
Your team works faster, stays aligned, and never loses context.
All channels in one place
WhatsApp Instagram Messenger Webchat
Shared workspace
Sales, support & growth teams — in sync
Full conversation history
Complete context across every channel
Easy handoffs
Assign and transfer without losing context
AI agents that keep your business always on.
Engage customers instantly across WhatsApp, Instagram & Facebook — at scale.
Instant responses
Common questions answered 24/7
Lead qualification
Only warm leads reach your team
Guided journeys
Customer intent drives next actions
Build journeys without writing code.
Relay's visual Flow Builder lets your team create customer journeys directly — no developer dependency.
Trigger
Customer sends a message
Qualify
AI collects intent
Route
Smart routing
Action
CRM update
Follow-up
Auto message
Drag-and-drop builder
Design flows visually inside the platform
No engineering needed
Ship changes without your dev backlog
Test & optimize
Iterate flows as your business evolves
Turn conversations into real business actions.
Connect WhatsApp & Facebook conversations to real workflows — no custom dev required.
CRM sync
Send lead data automatically to your CRM
Real-time data fetch
Pull customer info mid-conversation
Auto-ticketing
Create or update tickets from within a flow
Backend triggers
Fire backend workflows on user actions
Get started faster with direct Meta onboarding.
Connect WhatsApp, Instagram & Facebook through a more direct Meta integration.
Faster setup
Less onboarding friction, more direct integration
Easier channel connection
Connect in minutes, not days
Quicker time to value
Go live without unnecessary delays
Built for growth, sales, support & operations.
Flexible enough for multiple teams — across WhatsApp, Instagram & Facebook.
Marketing
Capture leads, automate follow-ups, run click-to-message campaigns.
Sales
Qualify inquiries, route high-intent leads, speed up responses.
Support
Handle FAQs, reduce workload, route customers to the right team.
Operations
Collect data, trigger workflows, send updates, keep journeys moving.
From first message to final action — Relay keeps the journey moving.
Simple, transparent pricing.
Scale as your business grows. No surprises.
Let's Connect
See Relay in action. Book a demo and get a custom setup for your business.
Book a Demo
See Relay live with your use case
Explore Use Case
Custom setup for your goals
Watch Demo
Product walkthrough in minutes
Custom Setup
Tailored onboarding for you
Thank You
Unify conversations. Automate journeys.
Grow faster with
RELAY.